Services

No matter how big or small your company is, outsourcing your customer services will save you time and money. Call Center Communications will make sure your customers’ needs are fulfilled with only the most professional services via the most reliable and up to date technology. There is no need to waste time with trial and error, when Call Center Communications connects you to the customizable and personal services you need.

Inbound Call Center Services

Whether you need 24/7 center call center support to boost your seasonal inbound customer support needs, or for ongoing support year round, our network of inbound call centers will integrate seamlessly into your business to meet your specific needs.

  • Order Processing
  • Marketing Support
  • New Customer Acquisition
  • 24/7 Technical Support
  • Helpdesk Services
  • Marketing Support
  • Social Media Support
  • Disaster Recovery
  • Customer Retention
  • Technical Support
  • Retail Call Centers
  • Email Support
  • Live Chat/Text Support
  • Social Media Customer Support

Outbound Call Center Services

Telemarketing services you can trust to be ethical, professional, and effective. We will put you in touch with the best outbound call center providers in the industry who will help your brand connect with your customers and potential customers like never before.

  • Lead Generation
  • Sales
  • Surveys
  • Collections
  • Fundraising
  • Market Research
  • Email Support
  • Collections
  • Appointment Setting
  • Emergency And Disaster Call Centers

Business Process Outsourcing (BPO) Services

From transcription to research, to content moderation to data entry, whatever your need may be, we know just the team to handle your work load efficiently, accurately and quickly.

  • Document Translations
  • Transcription
  • Data Cleansing
  • Content Moderation
  • Data Entry
  • Market Research
  • Image Sorting And Image Data Entry
  • Invoice/P.O. Order Entry
  • Document Formatting
  • Form Processing
  • Data Conversion
  • Email Sorting

Interactive, Responsive & Automated Services

Using the latest in machine learning and A.I., our automated and interactive agencies use technology to provide you with the most intelligent call center solutions available, all while keeping your security and the security of your customers as their number one priority.

  • Avatar Lead Generation
  • IVR Customer Support
  • Automated Outbound Services
  • Omnichannel Customer Support

Responsiveness and Reporting

Call Center Communications understands the value of high-touch account management. We will ensure that you are working with a responsive, efficient and accurate team that will give your customers the care and attention they need to create a positive experience with your brand. In addition, reporting and accurate analytics on demand will show you where you started, where you are now, and how you are reaching your revenue goals through your campaigns.

Multilingual Agents

Your clients are located around the world and need to have an easy and friendly experience with your brand. We will ensure that you are partnered with the most professional call center with experienced agents who can speak to your clients in a variety of languages.

Schedule your Free Personalized Consultation today to get started!