Industries - Call Center Communications

Industries

Call Center Communications is the leading expert in outsourcing referral services. We make sure we pair your business with the company best suited to serve your customers’ needs. No matter what sector your business is in, we know the right people to provide your company with global customer relationship management (CRM) technologies and support across every industry, including but not limited to:

Automotive

Reach More Potential Customers
Connect Customers To Dealers And OEMs
Answer Customer Queries Quickly
Target Outbound Messaging Campaigns

portrait of asian woman support phone operator or call center in headset sitting on red chair with global media connection on blurred night city background customer support and service concept.

Airlines

Crisis Management
Customer Care
Mobile Check-Ins
VRU
Claims And Refunds
Reservations
Technical Support

Travel and Hospitality

Lead Generation
Social Media Moderation Of Your Brand
Customer Retention And Win-Back
Loyalty And Reward Program Management
Digital And Traditional Marketing
Sales And Lead Generation

Government Services

Social Messaging
Email Campaigns
Inbound And Outbound Survey Support
National Emergency Alerts

Healthcare

Boost Your Healthcare Customer Support
Adapt And Scale To The Critical Spikes In Demand For Fast Responses
Improve Your Patient Experience
Provide Accurate Communication Services To Your Patients

Cable and Media

Billing And Collection Support
Customer Care
Cable And Equipment Trouble Shooting
Back Office Functions
HSD Tier 1, Tier 2, Tier3 Technical Support

Retail

Increase Your Order Taking 24/7
Process Refunds And Returns Quickly
Settle Customer Disputes
Improve Customer Retention
Upsell And Cross-Sell

Ecommerce

Customer Acquisition
Query Management
Web Design And Digital Ad Campaigns
SEO
Social Media
Sales, Refunds And Customer Maintenance
Shipping

Energy and Utilities

Manage Spikes In Customer Demands
Credit Management Including Collections And Payment Arrangements
Customer Management Including Fee Reversals, Balance
Inquiries And Billing Inquiries
Customer Acquisition Including Connection Processing And Insurance Referrals

Disaster and Emergency Call Centers

Provide Critical Information During Any Crisis
Scale Your Disaster Hotline And Emergency Support Fast
Weather And Natural Disaster Call Center Hotlines
24/7 Inbound Emergency And Disaster Call Centers
Emergency Outbound Notifications

Banking and Financial Services

Customer Care
Account Activations
Product Sales
Upsell And Cross-Sell
Multilingual Support

Telecommunications

Billing Support
Customer Care
Collections
Pre- And Post-Sales Support
Equipment Troubleshooting And Repair

Insurance

Inbound And Outbound Insurance Sales
Cross-Sell And Upsell Insurance Features
Warranty And Insurance Policy Inquiries
Automated Claims Submissions

Technology

24/7 Technical Support
Customer Helpdesk
Upsell And Cross-Sell Services

Contact us today for a FREE consultation and get started – TODAY!